Question 1

What kind of person thrives at RLJ Financial Services and Inspired Growth?

Accepted Answer

People tend to thrive here when they take initiative, communicate well, follow through on commitments, and are comfortable being held accountable for their work. We move at a steady pace; especially during busy seasons; so we look for people who can manage deadlines, keep work moving, and respond promptly when clients or teammates need something.
Adaptability is important here. Our profession, technology, and processes continue to change. We expect our team to be willing to learn new systems, improve the way we work, and adjust when a better approach becomes available.

We also value people who are looking for a long-term home. The best fit is someone who wants to contribute to the team, support the people around them, serve clients well, and grow with the firm over time.

Question 2

Do I need previous accounting, tax, payroll, or investment experience to apply?

Accepted Answer

Relevant experience is helpful, but it is not required for every role. We have had great success hiring people who were newer to the profession and helping them develop their skills on the job. For many positions, we are happy to train someone who has the right character, work ethic, initiative, professionalism, and willingness to learn.

We look for people who learn quickly, communicate well, are comfortable with technology, and take responsibility for their work. A basic aptitude for numbers and business is helpful, but cultural fit and the ability to grow are often just as important to us as the experience already listed on a résumé.

Some positions may require specific experience, credentials, or licensing, and those requirements will be listed in the individual job posting. But if you are interested in a role and believe you would be a strong fit for our team, we encourage you to apply; even if you do not check every box yet.

Question 3

What does it mean that you are a faith-driven company?

Accepted Answer

Our Christian faith is an active part of our company culture; not simply a value listed on our website. Faith shows up naturally in the way we work together. We pray before team meetings, have faith-based conversations with one another, and regularly consider how Biblical principles apply to our work. Our faith also influences how we make decisions, serve our clients, treat our coworkers, and conduct our business.

Being faith-driven also shapes the standards we set for ourselves. We place a high value on character, honesty, integrity, service, accountability, and doing excellent work; even when no one is watching. We want our workplace to reflect those principles in both the way we serve others and the way we treat one another.

Question 4

What does a typical workweek look like?

Accepted Answer

Our typical work schedule is Monday through Friday, from 8:00 a.m. to 5:00 p.m. That is when we generally expect our team to be available and working, although there can be modest flexibility depending on the role, current workload, and individual circumstances. This is consistent with the standard workweek outlined in the employee handbook.

We recognize that life does not always fit perfectly into a schedule, and we try to be reasonable when personal needs arise while also making sure our clients and teammates are well supported.

Some positions experience busier seasons when additional hours may be needed. This varies considerably by role, and we provide more detail about what to expect during tax season in a separate FAQ.

Question 5

Is remote work available?

Accepted Answer

We are an office-first company and do not operate as a standard hybrid or remote workplace. We believe working together in person is important for training, collaboration, client service, and building a strong team.
Remote work is not available during the initial period of employment. Over time, remote access can become an earned flexibility once an employee is fully trained, established in their role, and appropriately set up to work securely. Any remote work is subject to management approval and the needs of the position.

When available, remote work is generally intended for occasional circumstances; for example, if you are not feeling well enough to come into the office but are able to work, need to be home for a personal or family reason, or have another situation where working from home for the day makes sense.

Our expectation remains that your normal place of work is the office, with remote capabilities available as a practical flexibility when appropriate. The firm’s internal policies also require remote access to be specifically approved and securely configured.

Question 6

What should I expect during busy season?

Accepted Answer

Our busy seasons vary by role rather than falling into one single timeframe. Because we serve clients across several service lines, different parts of the team experience their peak workloads at different times of the year.
For example, administrative roles tend to become busier beginning in November and December, payroll is especially busy in January and can pick up again in April, and tax and accounting roles generally experience their busiest period from January through April. Within tax, individual tax work is typically busiest from February through April, while business tax work tends to peak from January through March.

During the busiest periods, some additional hours should be expected, including occasional longer days and Saturdays depending on the role and workload. At the same time, those peak-season hours are not representative of the entire year. Outside of busy periods, schedules generally return to the firm's normal Monday-through-Friday rhythm.

Question 7

How will I be trained and supported when I start?

Accepted Answer

Our goal is to provide a structured 30-, 60-, or 90-day training period depending on the role, your experience, and the responsibilities you are learning. The exact process may vary, but you will have real people available to help you as you get established.

Much of our training is hands-on and relational. You will learn alongside experienced team members in your service line, with support from company leadership and ownership as appropriate. Rather than relying entirely on manuals or pre-written procedures, we believe there is tremendous value in learning directly from people who understand the work, our clients, and the standards we expect.

We also expect you to take an active role in your own development. Ask questions, take notes, practice new systems, learn independently when appropriate, and be willing to receive feedback. We will invest time and resources in helping you grow, and we look for team members who are equally willing to invest in learning and improving themselves.

Question 8

What opportunities are there to learn and grow?

Accepted Answer

One of the advantages of being part of a multi-service firm is that your career does not have to stay in one lane. Someone may begin with QuickBooks or accounting work and, over time, develop into tax, payroll, investments, advisory services, or another specialty. Where that path leads depends on your aptitude, interests, performance, and the evolving needs of the firm.
We are willing to invest in people who want to keep developing. When professional development aligns with your role and the needs of the firm, we may cover training, certifications, credentials, licensing, continuing education, conferences, courses, and other opportunities that help you build your skills and take on greater responsibility.

As you demonstrate your abilities and earn trust, there are opportunities to specialize, expand into new areas of work, serve clients in new ways, and take on greater responsibility. We want people who are looking for a long-term home, and part of that commitment is helping strong team members continue to learn, grow, and find new ways to contribute over time.

Question 9

What does great client service look like here?

Accepted Answer

We call our approach the Five-Star Client Experience. To us, that means clients should feel welcomed, informed, respected, and well cared for throughout every interaction with our team. Our internal service standards emphasize warmth, responsiveness, accuracy, professionalism, and creating an experience that feels personal rather than transactional.

In practical terms, we expect our team to respond promptly, provide proactive updates, communicate clearly, follow through on commitments, and treat people with genuine warmth and hospitality. Even when the full answer is not immediately available, clients should know that their question has been received, that someone is working on it, and what they can expect next.

Client service is everyone’s responsibility. Whether you work in tax, accounting, payroll, investments, administration, or another part of the firm, you contribute to the experience our clients have with us. We want every client interaction to build trust and reinforce that they are valued; not simply a number.

Question 10

What benefits do you offer?

Accepted Answer

We offer a range of benefits designed to support our team both professionally and personally. Depending on the position, work schedule, and eligibility, benefits may include paid time off, paid holidays, retirement benefits, health-related benefits or compensation, professional-development support, and bonus opportunities.
We also invest in the continued growth of our employees through training, credentials, licensing, continuing education, conferences, courses, and other development opportunities when they align with the employee’s role and the needs of the firm.

Bonus opportunities are influenced heavily by performance, along with other factors considered by the firm. Specific benefit details, eligibility requirements, and compensation arrangements are discussed as part of the hiring process and may vary by position.

Question 11

What should I expect when I apply?

Accepted Answer

Our application process is designed to help us get to know you beyond your résumé; and to give you several opportunities to get to know us as well. The initial application generally takes about 15–30 minutes and includes a few questions, a résumé upload, and a short video introduction.
The video is approximately 2–4 minutes and gives us a chance to hear about your background, what interests you about the opportunity, and the strengths you would bring to our team and clients. We are not evaluating video-production or editing skills. Clear, professional communication is important in every role, so we simply want to hear from you in your own words.

From there, our hiring process generally includes:

Application review
Video/Zoom interview
Role-related assessments
In-person interview
Occasionally, an additional conversation or sit-down interview over dinner
Offer and pre-employment requirements
Onboarding

The exact process may vary somewhat depending on the position and candidate. Candidates who receive an offer should also expect a background check and fingerprinting as part of the pre-employment process.

Question 12

Why do people stay with the firm for so long?

Accepted Answer

We are grateful to have a history of people building long careers with us. Several members of our team have been here for well over a decade, with some approaching or exceeding 20 years of service. We believe that kind of longevity says a great deal about the relationships and culture that have developed here over time.
People stay for more than just the work. We are a close-knit, faith-driven team where people genuinely know and enjoy one another. Family is important to us, and we try to provide reasonable flexibility when life happens. At the same time, employees have opportunities to keep learning, take on new responsibilities, and grow into different areas of the business as their interests and abilities develop.

We want this to be a place where someone can build a long-term home. That does not mean everyone will stay forever; sometimes family, calling, or life circumstances lead people in a different direction. When that happens, we hope the relationships remain strong. For us, a healthy workplace is one where people can do meaningful work, grow professionally, practice their faith openly, and genuinely enjoy the people they spend their days with.

Question 13

What kinds of clients and work will I be exposed to?

Accepted Answer

Our clients include small businesses, high-net-worth individuals, and families with a wide range of financial needs. We work particularly closely with clients in agriculture, healthcare, and service-based businesses, providing services across accounting and QuickBooks, payroll, tax, investments, and advisory work.
One of the advantages of our firm is that many of these services connect around the same client. Your position may begin with a specific area of responsibility, but over time you may see how accounting affects tax planning, how payroll connects to a business owner’s broader needs, or how tax and investment decisions fit into a family’s overall financial picture. That exposure can provide a much broader understanding of our clients and the work we do.

We also tend to build deep, long-term relationships with the people we serve. We often come to know not only a client’s financial situation, but also their business, their family, and what matters to them personally. Many of those relationships last for years, and some develop into genuine friendships. We want team members who value that kind of personal connection and understand that behind every tax return, payroll, financial statement, or investment account is a person or family who is trusting us to serve them well.

Join a team that serves with faith, character, and excellence

Who We Are - Two companies. One team.

How We Work

Serve people well

Do the small things with integrity

Keep learning and adapting

Meet the people you'll work with

Find your place on the team

What happens after you apply?

1.We confirm your application

2.We review your materials

3.Introductory conversation

4.Skills assessment

5.In-person interview

6.Offer

7.References and background check

Frequently asked questions

Ready to apply?